Questions to Ask Before Boarding Your Dog | Dog Boarding Checklist

Choosing the right boarding facility can make your dog’s stay safer, more comfortable, and less stressful. Before leaving your pet, don’t be afraid to ask detailed questions about the kennel, staff, daily routine, food, exercise, and emergency care.

Use these questions to help you choose a trustworthy dog boarding facility.

1. Where Is the Boarding Facility Located?

Check the kennel’s location and make sure it is convenient for drop-off and pickup. Also ask about:

• Business and holiday hours
• Dog drop-off and pickup times
• After-hours procedures
• Contact information in case of an emergency

2. What Services Are Included?

Not every boarding kennel provides the same level of care. Ask whether the basic rate includes:

• Daily walks
• Playtime or doggie daycare
• Individual exercise
• Bathing or grooming
• Feeding
• Medication administration

Find out which services cost extra so you know the total dog boarding cost before booking.

3. What Is the Sleeping Area Like?

Ask to see where your dog will stay before making a reservation. Find out:

• Is the kennel clean and secure?
• Is there enough space for your dog to move comfortably?
• Is it temperature controlled?
• Is the area protected from extreme weather?
• Is comfortable bedding provided?
• Can dogs safely go outside to relieve themselves?

If you have multiple dogs, ask whether they can stay together or must be housed separately.

4. Is Fresh Water Available at All Times?

Your dog should have access to clean, fresh drinking water throughout the day. Ask how often water bowls are checked and cleaned.

This is especially important if your dog drinks frequently or has specific hydration needs.

5. Can I Bring My Dog’s Regular Food?

Changing food suddenly can upset a dog’s stomach. Ask what food the facility normally provides and whether you can bring your dog’s usual food from home.

Also ask whether there is an additional charge for owner-provided food.

Tip: Label your dog’s food clearly with their name and feeding instructions.

6. Can the Staff Give My Dog Medication?

If your dog takes medication, ask whether the facility accepts pets that require daily medicine.

Confirm:

• What types of medication staff can administer
• Whether there is an additional medication fee
• How medications should be packaged and labeled
• What happens if your dog becomes ill

Some facilities may have special procedures for dogs with contagious illnesses or medical conditions.

7. How Much Supervision Do Dogs Receive?

Ask how many staff members are available during the day and whether anyone is present overnight.

You should also ask:

• Are dogs supervised during group play?
• How often are dogs exercised?
• Are dogs separated according to size, temperament, or activity level?
• What happens if two dogs do not get along?

Good supervision can help prevent injuries, fights, escapes, and stressful interactions.

8. What Happens During a Veterinary Emergency?

A responsible boarding facility should have a clear emergency plan.

Ask:

• Is there a veterinarian or emergency clinic nearby?
• Who contacts you if your dog becomes sick or injured?
• Can staff transport your dog to a veterinary clinic?
• Do they require your emergency contact and veterinarian information?

Leave clear written instructions and an emergency contact who can make decisions for your dog if you cannot be reached.

9. What Vaccinations and Documents Are Required?

Most reputable boarding facilities require proof of current vaccinations before accepting a dog.

Ask which vaccinations, health records, identification, or other documents are required. Provide accurate information about your dog’s health and behavior.

10. Take a Test Visit Before Boarding

If possible, visit the facility before your dog’s actual stay. A short trial boarding or daycare visit can help you see how your dog responds to the environment.

Pay attention to cleanliness, odors, staff behavior, kennel security, noise levels, and how the dogs appear to be treated.

Final Dog Boarding Checklist

Before booking, make sure you know:

• Total boarding price and extra fees
• Feeding and exercise schedule
• Sleeping arrangements
• Water availability
• Medication policies
• Staff supervision
• Emergency veterinary procedures
• Required vaccinations
• Drop-off and pickup rules
• Contact information

The cheapest boarding facility isn’t always the best choice. Safety, cleanliness, supervision, communication, and quality of care should come first. Asking the right questions before boarding your dog can give you peace of mind and help your pet have a safer, more comfortable stay.